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Intui.travel review

3.8
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Intui is an online booking site for airport and hotel transfers, run by local transport companies in 175 countries. It suits travellers who want to book a shuttle seat or a private car before they fly.

Updated Oct 6, 2026

About Intui

Intui (Intui.travel) is a booking agent for transfers between airports, hotels, villas and other addresses. It does not own vehicles. Local licensed transport companies drive the cars, and Intui's terms say more than 5,000 of them are in its network. The company behind the site is EasyUpTur LLP, registered in the UK, and the site's footer says it has run since 2011.

You can choose a shared shuttle, a private car, a business class car or limousine, or a car with a boat trip. On its home page in mid-2026, Intui gave starting prices of 3 EUR for shuttle and economy seats, 7 EUR for private transfers and 50 EUR for car plus boat. Real prices appear after you search a route.

Delivery and where it ships

Nothing is shipped. Intui lists transfers in 175 countries and about 3,500 airports. After you pay, the carrier confirms the order and Intui sends the meeting point and the driver's and company's phone numbers by e-mail. They are also in your account. Intui says it cannot guarantee that every request is accepted. Notice times are set by each carrier: its help pages mention 24 to 48 hours for most shuttles and 2 to 12 hours for some private cars.

Returns and warranty

Intui sets no warranty. It states cancellation rules instead. Each carrier sets a free-cancellation deadline that is shown before you pay. Cancelling in your account before that deadline has no charge, while cancelling by e-mail through support costs 10 EUR. Late cancellations and no-shows are not refunded. If a carrier fails to show up through its own fault, Intui says it refunds that trip. Refunds take 1 to 5 business days according to a 2024 help page, and the payment processor may take a fee.

What customers say

On Trustpilot, Intui.travel transfer holds 3.8 out of 5 from 493 reviews (checked 6 October 2026). Reviewers mention punctual drivers and easy booking. Others report driver no-shows, cars that did not match the description, and slow refunds.

Our Intui reviews

Read our full write-up of prices, cancellation rules, waiting time and payment: Intui Review 2026: Are Its Airport Transfers Worth Booking?

Our Intui.travel reviews

Private transfer car waiting outside an airport terminal
GuideTravel

How to Cancel an Intui.travel Transfer and Get a Refund (2026)

How to cancel or change an Intui.travel airport transfer: the free-cancellation deadline, Personal Account vs e-mail fees, cancelling one leg, no-shows, refund timing and processor fees, STANDARD vs FLEXI, flight delays, driver no-shows and complaints.

By Lyfestic Team7 min read

Intui.travel FAQ

Does Intui own the cars?

No. Intui is a booking agent. Local licensed transport companies carry out the trips, and your transport contract is with that company, according to Intui's terms.

How much does an Intui transfer cost?

Intui's home page in mid-2026 gave shuttle and economy seats from 3 EUR, private transfers from 7 EUR and car plus boat from 50 EUR. Real prices show after a route search.

Can I cancel an Intui booking?

Yes, before the free-cancellation deadline that each carrier sets and Intui shows before you pay. Cancelling in your account has no charge. Cancelling by e-mail costs 10 EUR. Late cancellations are not refunded.

What is Intui's Trustpilot score?

Intui.travel transfer showed 3.8 out of 5 from 493 reviews on Trustpilot, checked on 6 October 2026. The profile is claimed by the company.